Privacy Policy

Your Consent

By visiting our website, entering into a competition, purchasing products, or providing your personal information, you consent to your information being used in accordance with this Privacy Policy.

Collection of Information

We collect information to make your experience on our website more rewarding. This includes:

• Anonymous Information: Data such as the number of visitors to our site without identifying individuals.

• Personal Information: Specific details such as your name, email, and postal address when you provide it to us. This information allows us to offer personalised services.

Use of Anonymous Information

We collect anonymous data to understand how our website is used. This information helps us improve our services and may be shared in aggregate form.

Use of Personal Information

MultiMatch will use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent. We might, on occasion, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. On each email or communication that we send you, we will include simple instructions on how you can immediately unsubscribe from our mailing list. You can opt out of receiving such material at any time by emailing our privacy manager and asking to be removed from the mailing list.

Third-Party Applications

While players may sign up for a Lymb.io or other third-party account to use with MultiMatch products, these accounts are not part of MultiMatch, and we do not control them. Signing up to the Lymb.io app or other third-party software is subject to their terms and conditions and privacy policies. MultiMatch is not responsible for the personal information or data provided to these third parties, even if they are recommended to enhance your player experience at MultiMatch.

Disclosure

There will be occasions where it is necessary for MultiMatch to disclose your personal information to third parties, such as when providing products or services you have requested. This disclosure will only be made to fulfil the purpose for which you provided your personal information. We do not disclose personal information, such as your name, address, email address, or telephone number, to any organisation or person outside MultiMatch unless you have authorised us to do so, or unless we are required to do so by law.

No Sale of Personal Information

Under no circumstances will MultiMatch sell or receive payment for licensing or disclosing your personal information.

Passwords

You are solely responsible for maintaining the secrecy of your passwords and any personal information. Please be responsible whenever you are online.

Security

MultiMatch operates secure data networks designed to protect your privacy and security. However, please note that our website does not provide systems for the secure transmission of personal information across the internet unless otherwise specifically stated. There are inherent risks in transmitting personal information via the internet, and we accept no responsibility for personal information provided via unsecured websites.

Access and Correction

The security of your information is important to us. The information we collect about you cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely, both electronically and physically.

You may access your information at any time. If you would like to know what information we hold about you, please contact us. If you discover an error or information is missing, please notify us, and we will try to correct or update the information as soon as possible.

Complaints About Privacy

If you have any complaints relating to online privacy issues on our websites, please notify MultiMatch. While MultiMatch accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Our Privacy Policy

From time to time, we may amend or update this Privacy Policy. When this occurs, we will post the new version on our website. We encourage you to periodically review this Privacy Policy so that you remain informed as to how we are protecting your personal information.

For any concerns or inquiries, please contact us:

Post: Shop 1E 33 Shore Street West, Cleveland QLD 

Telephone: 0401 623 022

E-mail: hello@multimatchcleveland.com.au